Comparemysolarpanels.co.uk puts great emphasis on your privacy. That is why we want to be open and transparent about the processing of your personal data. In this privacy statement you will find information about how your personal data will be processed and protected.
Who is the administrator of your personal data?
The Dutch company Bambelo is the administrator of the personal data you provide us with and is responsible for your personal data under the applicable data protection law.
4811 VB Breda
Where do we store your personal data?
The data we collect from you is stored within the European Economic Area ("EEA"), but can also be transferred to and processed in a country outside the EEA. Such transfer of your personal data is carried out in accordance with the applicable laws.
For transfers outside the EEA, comparemysolarpanels.co.uk uses standard contract provisions and a Privacy Shield as a guarantee for countries for which no adequacy decision has been taken by the European Commission.
What types of personal data do we process?
We process the following categories of personal data:
- Contact details, such as name, address, e-mail address and telephone number
- Additional information relevant to the application, for example:
- Other information, which you indicate yourself
How long do we keep your personal data?
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services.
Who has access to your personal data?
The personal data you provide us with will only be used to ensure that the services offered by comparemysolarpanels.co.uk work properly. Comparemysolarpanels.co.uk only provides the necessary personal data to the affiliated solar panel specialists to provide you with our services.
Why do we use your personal data?
We use your data to evaluate, develop and improve our services, products and systems for all our customers. To this end, we will not analyze your data on an individual level.
This includes an analysis to make our services more user-friendly, such as changing the user interface to simplify the flow of information or to highlight features often used by our customers in our digital channels and to improve IT systems in order to improve security for our customers and to increase the number of visitors and customers in general.
In addition, we use the data to develop new services and to improve our product range.
What are your rights?
Right of access:
You have the right to request information about your personal data at any time. You will receive a response to your request within 4 weeks.
Right to portability:
When comparemysolarpanels.co.uk processes your personal data in an automated manner on the basis of your consent or on the basis of an agreement, you have the right to obtain a copy of your data in a structured, generally used and machine-readable format, transferred to you or to a third party. This only applies to the personal data that you have provided us with. You will receive a response to your request within 4 weeks.
Right to correction:
You have the right to request the correction of your personal data when they are incorrect, including the right to complete incomplete personal data. You will receive a response to your request within 4 weeks.
Right to removal:
You have the right to delete your personal data processed by comparemysolarpanels.co.uk at any time. You will receive a response to your request within 4 weeks.
How can you exercise your rights?
We take the protection of your personal data very seriously. That is why we have a dedicated customer service that addresses your questions regarding your above rights. You can always reach our employees via email@example.com.
Participation in tax and criminal investigation
As the occasion arises, we may be obliged to share your information with government tax and criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.
Data Protection Officer:
We have appointed a Representative (Data Protection Officer) to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Representative via firstname.lastname@example.org with DPO as subject.
The right to file a complaint with a supervisory authority:
If you are of the opinion that comparemysolarpanels.co.uk does not process your personal data correctly, you can contact us. You also have the right to file a complaint with a supervisory authority.
Updates to our privacy statement:
It is possible that our privacy statement needs to be updated. The latest version of the privacy statement is always available on our website. We make all material changes to the privacy statement known, for example with regard to the purpose of the use of your personal data, the identity of the Controller (administrator) or your rights.
Version 1.0 - May 16, 2018